IT Service Desk (Freshservice)
Service Issue: Freshservice
Freshservice has been restored and should now be running as expected.
If you continue to experience issues, please raise a ticket on the Service Desk or e-mail your issue through to servicedesk@intoglobal.com
Thank you for your patience, and apologies for any inconvenience caused.
Freshservice is currently experiencing page issues.
Users may experience a 503 error when trying to access the Service Desk, or the INTOHelp student support portal.
This is an issue from our supplier who are currently working towards a resolution.
We will provide updates within the next 2 hours.
If you need to access any affected page urgently, please contact the IT Process Lead directly at Jake.carden@intoglobal.com